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FEEDBACK

Kind words from happy clients
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happy client feedback

Kind Client Words
!

“Penny is an amazing counsellor who never judged me, she listened was supportive and was always very professional”

 

I contacted Penny when I was very lost in life and feeling as though I didn’t have a purpose. I was feeling numb, emotionless and very broken. Penny guided me and gave me the tools I needed for me to reconnect with my emotions and feelings in a way not to overwhelm me which then helped me find my way back to where I am today. I have goals and dreams and my relationships with family and friends has never been better. 

MEL KATZORKE  – CLIENT
!

“Penny has been amazing… is easy to talk to, very down to earth…I am forever grateful”

 

The first time I made an appointment I was a complete mess because my marriage was in shambles and I was at the end of all hope. Penny helped me through some extremely tough; dark days and gave me small strategies and small step by step daily goalsto help me manage what was happening. We had a few joint counselling sessions which for me were also helpful but my marriage was too far gone to be saved. Penny has
been amazing and helped me more than she knows. I continue to have regular sessions when I feel I need them. Penny has helped me deal with grief; sadness; anger; animosity; hurt; frustration and much more. She is easy to talk to, very down to earth and her strategies; suggestions and “homework” were simple to achieve even on the worst days. I am forever grateful to Penny for helping me

RN  – CLIENT
!

“Penny is an amazing counsellor; she is compassionate and professional and always provides invaluable support when needed the most”

 

I first reached out to Penny when I was going through tough times in my marriage. I was overwhelmed with anxiety, stress, emotional trauma and the challenges of life with young children. Penny has helped me in more ways than one – she has provided me with the tools to manage my anxiety, she has helped me work towards mending my marriage problems and continues to support me through all the bumps in the road along the way.

JESS  – CLIENT
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“Penny’s warm, friendly personality made it a great experience”

 

I contacted Seasons of Life Counselling when I was in a really tough spot personally. I had tried for ages to get an appointment at the local services and the wait time was 12 weeks. This really added to my stress at the time.

I wasn’t too sure at first about counselling via video but Penny helped me and I was surprised at how connected I felt – it was really no different to being in the same room!

Because I could see Penny online I was able to get help right away, when I really was desperate for someone to talk to. Penny’s warm, friendly personality made it a great experience.

CLAIRE  – CLIENT
!

“Penny was always warm and understanding, and our sessions were flexible and affordable”

 

I came to counselling to develop some better strategies for tackling anxiety and process through some past experiences. Penny helped me to practice some strategies that worked for me and reframe my way of thinking about anxiety. She was always warm and understanding, and our sessions were flexible and affordable. I saw some real progress during our sessions. Thank you, Penny

SUZANNE  – CLIENT
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“I highly recommend Penny for anyone who needs to make decisions in their life whatever it maybe”

 

I was at a cross road in my life about 4 years ago. I had some sessions with Penny to make some decisions about the next season in my life. Penny helped me to reflect on being a parent to adult children and where I was going int my nursing career to make decisions about retirement and what that may look like for me. Since then I left work, had some time off now looking future with options to going back
to work part-time, Penny is an encourager gives good reflective suggestions and helped me to
rediscover who I was. I will be always grateful for her and highly recommend Penny for anyone who needs to make decisions in their life whatever it maybe.

ANNE  – CLIENT

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PACKAGES 

Interested in a package of sessions at a discount?

The Fine Print

Reschedule / Cancellation Policy

Sessions are required to be paid in full prior to the commencement of the appointment unless prior arrangment has been made with Seasons of Life Counselling.

Up to 48 hours prior to session appointments can be rescheduled or cancelled at no charge.

Between 48 hours and 24 hours prior to session a fee of 50% will be charged for cancellations and rescheduling. Cancellations/rescheduling less than 24 hours or NO shows to appointment will be charged 100% of the fee.

Extenuating circumstances can be discussed with us and decisisions are at the owners discretion.

Packages Terms and Conditions
  • Counselling packages are offered in packages of 10 sessions. Each session is 60 minutes in duration. 
  • ALL packages are paid for up front and a 10% only discount is applied
  • All online purchases incur a credit card processing fee that is an additional cost and is NOT refundable
  • Cancellation and reschedule policy applies to packages 
  • Counselling packages of 10 sessions must be used within 7 months of purchase or unused sessions will expire
  • Prices are fixed for the term of the package only. Clients will be notified of price increase by email at least 14 days prior to the increase being implemented.  

 

Refunds

 

  • Please note there are NO refunds for services that have already been provided
  • Cancellations in accordance with our cancellation policy will be refunded (less credit card processing fee via Stripe)  and can take up to 7 working days to process. 
  • Packages of counselling: refunds for these will ONLY be issued for those sessions that have not been used. This is also subject to the reschedule/cancellation policy
  • Refunded portions of unused packages will incur a 10% administration fee – this will be deducted from the refund. 
  • Request for refunds for unused package sessions must be made in writing to Penny Adams of Seasons of Life Counselling at least 7 days prior to the next scheduled session, detailing the reasons for your request. 
  • Credit card processing fees will NOT be refunded
  • Refunds on packages will NOT be considered for change of mind

How our counsellors and practioners work

Please note: all counsellors/practitioners that provide services through and as part of Seasons of Life Counselling team are independent sole practitioners who hold their own business ABNs and Insurance. Your practitioner will hold your confidential client case notes and these will remain in their possession, whether they remain at Seasons of Life Counselling or cease their contract with us. Seasons of Life Counselling / Penny Adams is not liable for practitioner conduct or case notes. This information is outlined in more detail in the client counselling agreement you recieve upon booking with us.

You are worth it

Your relationships are worth it

 

Make the journey of healing yourself and your relationships a priority today