Telehealth
Frustrated with long waiting lists, limited sessions and travel costs?
Get quick access to convenient, comfortable and cost effective online counselling
Are you sick of limited services, massive waiting lists and being moved from one counsellor to another because you live in the country?
Are you overwhelmed, frustrated because you can’t get the counselling support you need when you need it?
WE CAN HELP
We provide all our counselling sessions online so you get the best value and choice and support when you need it the most.
Get support now using telehealth
No more long waiting lists, travel costs and limited sessions.
Online counselling via telehealth is the way of the future, allowing quick access to support for people who otherwise could wait up to 6 months to see a counsellor and have to travel 100’s km.
We can provide the help you need when you need it
We gaurantee zero to low waiting times - you don't have to wait 6 months for an appointment - get the help when you need it
Get support in the comfort of your own home. Don't waste money on 100's km of travel expenses and wasted time
You are not limited to a certain number of sessions and pushed to reach certain outcomes or goals
Online counseling means we can provide extra flexibility in availability and out of hours counselling so we are there when you need us.
Got children? We have convenient evening sessions which means kids are in bed and you can relax for your session.
I GET IT
You arrive at the counselling office and sit down to wait your turn. The counsellor shares the office with other health professionals and the waiting room is full. Suddenly you realise that your colleague from work, family friend or local gossip is sitting there.
The counsellor comes out and calls you in – you realise in that moment that everyone is going to know by the end of the day and you make the decision to not go back.
This doesn’t happen with online Telehealth counselling
Your session is private and confidential
I understand the struggle
I have lived and worked in rural SA for 20+ years. As a school counsellor for 8 years I get the frustration of not being able to access suitable services in the local area
- The stress and cost of having to travel
- The distress when your counsellor gets changed
- The hopelessness when your sessions end after 5 or 6 and you’ve barely scratched the surface.
Rural and regional areas face a real problem – there are not enough counsellors and those provided by ‘funded’ services or Mental Health Care Plans are full and do charge a gap.
You don’t have to wait
OUR ONLINE STORY
COVID-19 changed the face of mental health services because they had no choice but to offer online services.
However Seasons of Life Counselling has been offering online counselling since 2018. I have a background in training counsellors and was used to being online.
It was no different for me being online as it was in-person, so when COVID-19 reached South Australia in 2020, I immediately decided to stop providing in-person counselling and transitioned to 100% Telehealth.
This was the best decision I made. It tripled my business and 99.9% of people are very happy with online counselling.
Client Feedback
I contacted Seasons of Life Counselling when I was in a really tough spot personally. I had tried for ages to get an appointment at the local services and the wait time was 12 weeks. This really added to my stress at the time.
I wasn’t too sure at first about counselling via video but Penny helped me and I was surprised at how connected I felt – it was really no different to being in the same room!
Because I could see Penny online I was able to get help right away, when I really was desperate for someone to talk to. Penny’s warm, friendly personality made it a great experience.
CLAIRE – CLIENT
ONLINE COUNSELLING FAQ’s
IS ONLINE THE SAME AS IN-PERSON
Answer
We believe so
Penny spent years counselling in-person before transitioning fully online and believes that there is little differnce
The convenience of online counselling far outweights the slight differences
The benefits of online counselling are:
1. Convienience of not having to travel or go anywhere
2. Comfort of your own home and surroundings
3. Some people go and sit down the beach or somewhere nice in their car
4. Not being seen by other people in a waiting room
5. Saving money on travel
6. Increased flexibiity with times available for counselling
DOES IT MATTER YOU CAN'T SEE ME FROM SHOULDERS DOWN?
Answer
This is a great question and a valid one
My experience has been that as a counsellor your visual ability of picking up subtle nuances in the face, eyes and upper body movement increases.
Just like a person who has limited sight increases their capacity to hear – our brain adjusts to our environment and we become more finely tuned to the upper body.
WHAT VIDEO PLATFORM DO YOU USE?
Answer
We use Zoom primarily. However we don’t want anyone to be disadvantaged from accessing counselling so we are flexible in other platforms. These may include: Google Meet, Skype, Teams, FaceTime (Apple users only), Messenger video.
NB: it is important to note that 100% security guarantee of any video platfrom is not possible. Zoom is by far the most secure and we have never had any issues and we use every security measure that is possible with a paid account. However users use any technology on their devices at their own risk.
WHAT DEVICES CAN I USE?
Answer
Most video apps are available on Laptop/Desktop, tablet and mobile (smart phones). Zoom is available on all of these devices.
You do need to have a video camera on your device. Phones and tablets are built in but some computers do not have a built in webcam so please check.
DO I NEED GOOD INTERNET?
Answer
Yes you do
Video requires a reasonable amout of stable data so please ensure that your plan allows for this particularly if using your phone or tablet
You also need quality internet otherwise it can affect the video and sound quality
We ask that you have your phone next to you so that if we loose connection we can continue the session on the phone
DO YOU OFFER PHONE COUNSELLING
Answer
Yes we do
This is particularly helpful for people who do not have the internet capability to do Zoom calls OR if there is some anxiety around being online.
In some cases we do require a brief video call face to face prior to commencing phone counselling
DO COUPLES NEED TWO DEVICES TO JOIN SESSION
Answer
That is entirely your choice. You can join on one device and share the screen – you will need to sit close to each other OR you can join on 2 seperate devices or even in 2 different locations
I AM NOT VERY TECHNOLOGICAL - DOES THAT MATTER?
Answer
The majority of people with the right device and adequate internet can use Zoom.
You simply need to create a free account with Zoom
Download the app onto your device and login. We then send you a unique link when you book and at the time of your session you simply click on the link and it will prompt you to open in the app.
For you first use of Zoom we suggest opening it prior to the session as most operating systems (Windows, Mac, Andoid and iOS) require you to provide permission for Zoom to use the camera and mic
GOT OTHER QUESTIONS?
That is completely understandable. You want to have the best possible experience – it is important to you and to us.
We have provded some of the most common questions about online counselling. If you can’t find what you are looking for please contact us
For other questions please check out our general FAQ page
Don’t wait any longer to care for your mental health and wellbeing
Too many people get frustrated and give up trying to look after themselves because of the lack of services, waiting times and time spent travelling. That does not need to be you.
Reach out to us today and get the help you need
Book your session below
FREE INQUIRY CALL
15 minute call to discuss your needsCOUPLES COUSELLING
Counselling for 2 peopleINDIVIDUAL COUNSELLING
Relationship counselling for oneInterested in a package of sessions at a discount?
You are worth it
Your relationships are valuable
